GROW REVENUES BY GROWING:

VOICE COMMERCE

If your voice is on Alexa or Google Assistant, you compete against more than 60,000 skills. Your new voice revenues are probably close to zero.

Let's fix that right now.

Top 4 V-Commerce Tasks

At 400 Organizations researched by Adobe*:

Voice-First is arriving everywhere

Make new purchases

Voice-First is arriving everywhere
Track orders
Voice-First is arriving everywhere
Renew / refill orders
Voice-First is arriving everywhere
Search sales, promo offers, product research
*Adobe, State of Voice Technology Study, March 2019

#voicebreakthrough

NEW VOICE CX:
"I WANT IT NOW" REPLACES
JOURNEY MAPS

Companies use personas and journey maps because customers can't say what they want

New Reality: Voice gives users control

"I want to go to 426 Main Street."

"Do you want an Uber or an electric scooter?"

"How much is an Uber?"

"An Uber will cost $8.60. Do you want this?"

"Yes. Have an Uber pick me up now."

Get Direct and Real:

Voice flips the user's role to saying...

"THIS IS WHAT I WANT"
Now you know what users need, because they just said it

Voice is direct UX Design

"It’s completely backwards—it’s voice design. The user is driving and we need to be reacting to that.”

— Allison Atwell, Voice User Interface (VUI) Designer at Amazon Alexa (1)

Voice-First is arriving everywhere

#voicebreakthrough

"I DON'T TRUST" KILLS
VOICE COMMERCE

When Facebook, Amazon and Google listen and record, people react: "Should I say this?"

THIS VOICE IS PRIVATE:
JUST FOR YOU AND YOUR CUSTOMERS

Its your business. Your customers. This voice solution is for you and your customers ONLY:

The SURVEILLANCE Platforms:
Pre-planned to EXPLOIT you

This Voice Technology:
PRIVATE and PROTECTED

Surveillance Ad Business Model

Add this voice to your websites, ecommerce, apps and online services

Private Voice-First Business Model

You own your direct customer relationships

#voicebreakthrough

OUR FAST AND SCALABLE
VOICE ASSURANCE PROCESS

We partner with your Voice and UX Teams to grow your Voice

Voice-First is arriving everywhere
STEP 1. PROVE

Voice Proof of Concept

  • To start quickly and affordably, our voice tool extracts your vocabularies and creates a voice interface. 
  • Then a user test shows you what works, what doesn't and the key improvements needed.
  • You, your Senior Executives and your voice / UX teams will experience the speed and scope for adding voice to your business.

You can start today with a phone call and a credit card

Voice-First is arriving everywhere
STEP 2. PROTOTYPE

Global Voice Prototype

  • Next we help develop and user test a Global Voice Prototype to see your voice-first potentials.
  • We keep your costs down and your speed high, while teaching your teams the skills of a voice future.
  • You enter a more natural voice world that is easier for your users, and more private for your company.

You can start a Proof of Concept today with a phone call and a credit card

Voice-First is arriving everywhere
STEP 3. DELIVER

Launch Voice and Grow

  • Once launched, your voice interface could grow to leave behind your non-voice competitors.
  • It will be your advantage as your customers and company turn voice-first.
  • We help you continuously measure, report and improve your users' voice experiences. 

You can start a Proof of Concept today with a phone call and a credit card

CUSTOMER BENEFITS FROM
VOICE-ENABLED EXPERIENCES

Which customer behaviors do voice-enabled experiences improve?

Findings from Adobe research* in 400 companies:

Voice-First is arriving everywhere

97%

Voice-First is arriving everywhere

95%

Voice-First is arriving everywhere

96%

Voice-First is arriving everywhere

94%

Improve user experience

Drive conversion, 
Increase revenue

Increase consumer engagement

Increase consumer loyalty

*Adobe, State of Voice Technology Study, 2019,
Those that "Strongly agree" and "Somewhat agree" to "What customer behavior will voice-enabled experiences improve?"

Voice Commerce is just a first step...

UNIVERSAL VOICE WILL
ELECTRIFY YOUR BUSINESS

This tech makes every step easier, faster and more powerful

Voice-First is arriving everywhere
Voice-First is arriving everywhere
Voice-First is arriving everywhere

EXTERNAL:
CUSTOMERS

INTERNAL:
EMPLOYEES

GLOBAL:
OPERATIONS

Voice commerce,
Customer care,
Online services

Faster work and jobs,
Easier collaborations,
Simpler business processes

Supply chains,
Logistics and distribution,
Channels and partners

#voicebreakthrough

How much voice revenue do you want?

WE PARTNER WITH
YOUR VOICE TEAM

We ADD and GROW your voice revenues:

Want to ADD voice revenue?

Already started voice and want to GROW voice revenue?

#voicebreakthrough

(1) Natallie Rocha, "Meet the Amazon Voice Designer Who Is the ‘Real Alexa’", Fortune Magazine, July 10, 2019, https://fortune.com/2019/07/10/amazon-alexa-alison-atwell-40-under-40/
Breakthrough UX leads Digital Innovation Experience

Breakthrough UX is a Phebi partner that adds and grows your most effective uses of voice

Phebi Voice

Phebi adds voice to websites, apps and online services

Your Voice Breakthrough:

Be early. Be awesome. Win.

ADD VOICE


Want to add voice revenue?

GROW VOICE


Already started voice and want to grow voice revenue?